Last Updated: October 7, 2026

 

Roads to Recovery, Inc. ("Roads to Recovery," "we," "us," or "our") respects the privacy of visitors to our website. This Privacy Policy explains the types of information we may collect through our website, how that information may be used, and the steps we take to protect it.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website, such as when you:

• Submit a contact or inquiry form;

• Request information about our programs or services;

• Register for an event or activity;

• Make a donation or express interest in supporting Roads to Recovery; or

• Otherwise communicate with us through the website.

Information you provide may include your name, email address, telephone number, and other information you choose to submit.

Our website and website service providers may also automatically collect limited technical information, such as browser type, device information, pages visited, and general website usage information. This information helps us understand how visitors use our website and improve its functionality.

Some Roads to Recovery services, including program applications, registrations, payments, or donations, may be provided through third-party platforms linked from our website. Information entered directly into those platforms is collected and handled through those services and is also subject to their applicable privacy and security practices.

How We Use Information

Information collected through our website may be used to:

• Respond to questions, inquiries, or requests;

• Provide information about Roads to Recovery programs and services;

• Process registrations, donations, or other requests;

• Communicate organizational news, events, or opportunities when appropriate;

• Improve our website and communications; and

• Meet legal, regulatory, or administrative requirements.

Roads to Recovery does not sell or rent personal information collected through our website.

Third-Party Services

Roads to Recovery uses third-party service providers to support functions such as website hosting, analytics, program applications, event registration, donations, payments, and other online services. When you choose to use a third-party service linked from our website, information you provide may be collected and processed by that provider and is subject to its applicable privacy and security practices.

Our website may also contain links to websites operated by other organizations. Roads to Recovery is not responsible for the privacy practices, security, availability, or content of external websites.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site. Your browser or device settings may allow you to control or disable certain cookies.

Sensitive and Health Information

Our public website is not intended to serve as a secure method for submitting confidential health, treatment, or other highly sensitive personal information unless a specific secure form or system is provided for that purpose.

If you need assistance with Roads to Recovery services or need to communicate confidential or sensitive information, please contact us directly so our team can help identify an appropriate method of communication. Please do not submit sensitive health or treatment information through general website contact or inquiry forms.

Data Security

We take reasonable administrative and technical measures to protect information submitted through our website. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Roads to Recovery's programs and services are intended for adults. Our website provides general information that may be viewed by the public, but we do not knowingly use the website to solicit personal information directly from children under 13. If we become aware that personal information from a child under 13 has been submitted through our general website, we will take reasonable steps to address it appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, or information practices. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact:

Roads to Recovery, Inc.
3000 Langhorne Road
Lynchburg, VA 24501
434-455-0053
info@roads2recovery.org